منابع مشابه
Donning the mask: effects of emotional labour strategies on burnout and job satisfaction in community healthcare.
Emotional labour involves management of one's emotions to match the demands of their roles. This emotion display involves just expression (surface-level emotional labour) or experience in addition to expression (deep-level emotional labour) of the desired emotions. Emotional labour is required in the effective, efficient and successful healthcare service delivery. Burnout associated with emotio...
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ژورنال
عنوان ژورنال: INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY
سال: 2013
ISSN: 2278-5612
DOI: 10.24297/ijmit.v6i2.735